About this policy
This policy explains how personal information is handled when you browse this online store, contact us, or place an order. We handle information under applicable Canadian privacy laws, including Quebec privacy requirements.
Information we collect
Depending on how you use the store, information may include your name, email address, telephone number, billing and delivery address, order details, communications with support, and information needed to process a payment. Payment card details are submitted to payment providers through checkout; we do not ask you to send full card numbers to us by email or phone.
When you browse, the site and its service providers may receive technical information such as your IP address, browser and device type, pages viewed, referring page, approximate location derived from network information, and interactions with the site. Cookies and similar technologies may be used for essential site functions, analytics, preferences, and advertising where enabled.
How information is used
We use information to accept and fulfill orders, process payments, arrange delivery, provide customer support, maintain accounts, detect fraud and security issues, keep business records, improve the store, and send marketing where you have consented or where the law permits. You can unsubscribe from marketing messages using the instructions in the message.
When information is shared
Information is shared only as needed with Shopify and service providers that help operate the store, take or process payments, prevent fraud, deliver orders, provide customer support, measure site performance, or send communications. These providers may use information to perform services for us under their own privacy and security responsibilities. Information may also be disclosed when required by law or to protect people, rights, and the security of the store.
Processing outside Quebec or Canada
Some service providers may process information in other provinces or countries. Where applicable, we assess the privacy impact and use appropriate contractual and organizational safeguards before transferring information outside Quebec. Laws in the place of processing may permit access by local authorities.
Retention and safeguards
We retain personal information only for as long as reasonably needed for the purposes described here, to meet legal and accounting requirements, resolve disputes, and protect the store. Access is limited to people and service providers who need the information. We use reasonable administrative, technical, and physical safeguards, while recognizing that no method of transmission or storage can be guaranteed completely secure.
Your privacy choices
Subject to applicable law, you may ask to access or correct personal information, withdraw consent for optional uses, or ask a question about how information is handled. Some information must be kept or used to complete an order or meet legal obligations. You may also raise a concern with the applicable privacy regulator.
Privacy Officer
For privacy requests or questions, contact our Privacy Officer at support@bauerice.shop or +1 204-554-0158. Written correspondence may be sent to 2305 Rue Papineau, Saint-Hyacinthe, QC J2S 2B6, Canada.
Changes to this policy
We may update this policy when our practices or legal requirements change. The revised version will be posted here with its updated date.